Melanie Joy explains the key principles and provides practical tools for building effective and impactful communication and interpersonal skills. You'll learn how to discuss any topic, no matter how emotionally charged, effectively and compassionately. You'll also learn how to relate to differences in a way that deepens understanding and leads to more sound and strategic decisions. Through clear explanations and guided practice sessions, Melanie will help you build these and other competencies, which can significantly increase the likelihood that your team, leadership, and/or individual advocacy efforts are as productive and impactful as possible.